Publishers of academic and professional
books, journals, and software
E. Finn (ed.), Abigail J. Sellen (ed.), and Sylvia B. Wilbur (ed.)
|A Volume in the Computers, Cognition,
and Work Series
|Those who design and study systems
for teaching, learning, and working; a required text for courses in methods,
modeling, and empirically-grounded courses in theory construction.
|Decades after their introduction,
video communication systems are beginning to realize their potential in
supporting working from home, teaching and learning at a distance, conferencing,
and interpersonal communication. In the face of an upsurge in interest,
important questions are being asked: What function does video really serve,
and what advantages over the telephone does it provide? How and why is
video-mediated interaction different from face-to-face interaction? How
can we best configure video technology to support different kinds of work
at a distance? What is the role of video technology in the future? People
from a variety of disciplines have now produced a substantial body of research
addressing these issues from a wide range of analytic perspectives. Their
results and conclusions are scattered through journals, conference proceedings,
and corporate technical papers. Drawing together the ideas and findings
of the major researchers in the field, this volume offers the first comprehensive
overview of what is currently known about video-mediated communication.
Written by psychologists, sociologists, anthropologists, engineers, and
computer scientists, this book is an essential resource for all those who
design and study systems for teaching, learning, and working. It is divided
into four sections as follows: * Foundations surveys the literature, constructs
a foundational framework, introduces common vocabulary, and helps explain
technical aspects and terms. * Findings presents empirical work of types
ranging from psychological laboratory-based studies to ethnographic field
studies. * Design explores various aspects of the design and evaluation
of new kinds of video systems. * The Future comments on new and innovative
applications of video technology and points out the ways in which its use
may be tied to broader technological trends.
|Contents: Preface. Part
I: Foundations. K.E. Finn, Introduction: An Overview
of Video-Mediated Communication. S. Whittaker, B. O'Conaill, The
Role of Vision in Face-to-Face and Mediated Communication. J.S. Angiolillo,
H.E. Blanchard, E.W. Israelski, A. Mané, Technology Constraints
of Video-Mediated Communication. G.M. Olson, J.S. Olson, Making
Sense of the Findings: Common Vocabulary Leads to the Synthesis Necessary
for Theory Building. Part II: Findings. A.J. Sellen,
Assessing Video-Mediated Communication: A Comparison of Different Analytic
Approaches. B. O'Conaill, S. Whittaker, Characterizing, Predicting,
and Measuring Video-Mediated Communication: A Conversational Approach.
Anderson, C. O'Malley, G. Doherty-Sneddon, S. Langton, A. Newlands, J.
Mullin, A.M. Fleming, J. Van der Velden, The Impact of VMC on Collaborative
Problem Solving: An Analysis of Task Performance, Communicative Process,
and User Satisfaction. J.S. Olson, G.M. Olson, D. Meader, Face-to-Face
Group Work Compared to Remote Group Work With and Without Video. E.A.
Isaacs, J.C. Tang, Studying Video-Based Collaboration in Context: From
Small Workgroups to Large Organizations. C. Rudman, R. Hertz, C. Marshall,
E. Dykstra-Erickson, Channel Overload as a Driver for Adoption of Desktop
Video for Distributed Group Work. A.J. Sellen, R. Harper, Video
in Support of Organizational Talk. V. Bellotti, P. Dourish, Rant
and RAVE: Experimental and Experiential Accounts of a Media Space. S.
Harrison, S. Bly, S. Anderson, S. Minneman, The Media Space. G.
Moore, Sharing Faces, Places, and Spaces: The Ontario Telepresence
Project Field Studies. C. Heath, P. Luff, A.J. Sellen, Reconfiguring
Media Space: Supporting Collaborative Work. Part III: Design.S.B.
Wilbur, Models and Metaphors for Video-Mediated Communication.
Buxton, Living in Augmented Reality: Ubiquitous Media and Reactive
Environments. W.A.S. Buxton, A.J. Sellen, M.C. Sheasby, Interfaces
for Multiparty Videoconferences. A. Mané, Group Space: The
Role of Video in Multipoint Videoconferencing and Its Implications for
Design. J.R. Ensor, Virtual Meeting Rooms. H. Ishii, M. Kobayashi,
K. Arita, T. Yagi, Iterative Design of Seamless Collaboration Media.
IV: The Future. E.A. Isaacs, S. Whittaker, D. Frohlich, B.
O'Conaill, Informal Communications Reexamined: New Functions for Video
in Supporting Opportunistic Encounters. B.A. Nardi, A. Kuchinsky, S.
Whittaker, R. Leichner, H. Schwarz, Video-As-Data: Technical and Social
Aspects of a Collaborative Multimedia Application. J. Crowcroft,
Supporting Videoconferencing on the Internet. R.E. Kraut, R.S. Fish,
Prospects for Videotelephony.
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